Polityka wysyłki

Shipping Policy

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

During peak periods, processing times may be slightly extended. In such cases, customers will be notified by email.

 

Shipping Rates & Delivery Times

Shipping costs are calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: from 5 to 10 business days

• Express Shipping (if available): from 3 to 5 business days

Delivery times may vary depending on destination, customs clearance, and carrier operations.

 

Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Tracking details usually become available within 24–48 hours.

International Shipping

We offer international shipping. Please note that customs duties, taxes, or import fees may apply depending on your country and are the responsibility of the customer.

We are not responsible for delays caused by customs authorities.

 

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and provide photos of the issue. We will assist you promptly.

 

Incorrect Shipping Address

Please ensure that your shipping address is accurate. We are not responsible for delays or losses caused by incorrect address information.

Lost or Delayed Shipments

If your package is delayed or appears lost, please contact us. We will coordinate with the carrier to resolve the issue.

Contact Information

For any questions regarding shipping, please contact us at:

📧 topazfaucet@gmail.com